Whatnot, the innovative online platform fostering communities through buying and selling, is unveiling its newest addition – the Rewards Club. This fresh loyalty program is specially curated to enrich the interaction between buyers and sellers, providing a seamless experience with added incentives.
What exactly is the Rewards Club?
In essence, the Rewards Club is a dynamic loyalty program that serves as a boon for both buyers and sellers. By offering a simple and engaging way to keep track of transactions, this program introduces rewards and acknowledgments, elevating the buying and selling experience for all involved parties.
Tailored for Sellers’ Needs
Understanding that every seller’s business is distinct, the Rewards Club has been crafted to be highly customizable. Sellers have the freedom to shape their loyalty programs in a manner that resonates with their unique community and business objectives.
Structure of the Program
The Rewards Club introduces a tiered structure comprising Bronze, Silver, Gold, Platinum, and Diamond levels. Each tier necessitates the completion of specific achievements, allowing sellers to personalize the requirements based on their preferences. These achievements may include metrics like the number of shows attended, purchases made, or the total expenditure.
Exciting Rewards and Advantages
Members of the Rewards Club can unlock a plethora of rewards and benefits as they ascend through the tiers. These may comprise prestigious status badges, exclusive coupons (ranging from dollar-based to percentage-based and even free shipping), and access to shows exclusive to certain tiers. Membership is seamlessly granted upon the successful completion of achievements.
Seasonal Resets for Constant Evolution
To ensure freshness and excitement, the Rewards Club undergoes a seasonal reset every three months. This schedule, delineated into Winter, Spring, Summer, and Fall seasons, allows sellers to fine-tune and enhance their offerings periodically.
The Appeal of Customization
The flexibility of the Rewards Club is underscored by its adaptability to the varied requirements of different sellers. Sellers are empowered to set achievement thresholds and select rewards that align with their strategic business objectives, fostering a tailor-made experience.
Management of Tiers and Achievements
Achievements serve as specific tasks outlined by the seller, which buyers must fulfill to progress through the tiers. Sellers are afforded the liberty to initiate their programs at any point during a season and to tweak them at the culmination of each season as necessitated.
Beta Testing and Launch Schedule
The Rewards Club is currently undergoing a beta test, continuing until August 31, preceding the official launch of Season 1 on September 1. During the beta phase, sellers retain the ability to adjust their tiers and deactivate their programs by liaising with their Account Manager or Whatnot Support.
Commencing Your Journey
For those eager to delve into the immersive world of the Rewards Club, early access to modifying tiers for Season 1’s launch can be secured by joining the waitlist promptly.
Seller Prerequisites
Sellers keen on participation must adhere to specific requirements including having processed a minimum of 50 non-giveaway orders, generated over $1,000 in revenue on Whatnot, maintained a seller status for at least 30 days, upheld a seller rating of 4.8 or above, and avoided any repeat violations.
For Buyers
For buyers, engagement with a seller’s Rewards Club is automatic post-purchase. Coupons and rewards can be conveniently supervised via the Rewards Club overview page. It is imperative to bear in mind that purchases made utilizing coupons are final.
Monitoring Achievements
Achievements are mapped based on the total expenditure, encompassing taxes and shipping charges. Nonetheless, discounts applied via coupons are excluded from tallying towards the spending achievements.
Respecting Privacy and Preferences
Members are empowered to choose whether to exhibit or conceal their Rewards Badges during live events, thereby reaffirming their privacy choices are heeded.
Assistance and Guidance
As the Rewards Club unfurls its wings, Whatnot stands ready to extend support and guidance to all interested individuals. Any queries or requisites for assistance can be directed towards the responsive support team, ensuring a seamless and enriching experience for all participants.
